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Import configuration

Notice that each configuration has concurrency_limit configured. The best way how to determine the right number is to visit Setup → Integration → Integration Governance where you can see (and configure) not only the concurrency limits but also peak concurrency of all integrations allowing you to choose the best number.

tip

Visit the following link when trying to figure out how should the import searches be configured (drill down to the required fields): https://system.netsuite.com/help/helpcenter/en_US/srbrowser/Browser2022_2/schema/search/transactionsearch.html?mode=package

Differential data imports (daily)

Recommended schedule: 0 22 * * *

{
"run_async": true,
"netsuite_settings": {
"account": "XXX_SB1", // Case sensitive!
"concurrency_limit": 4,
"wsdl_url": "https://XXX-sb1.suitetalk.api.netsuite.com/wsdl/v2024_1_0/netsuite.wsdl",
"service_url": "https://XXX-sb1.suitetalk.api.netsuite.com/services/NetSuitePort_2024_1",
"service_binding_name": "{urn:platform_2024_1.webservices.netsuite.com}NetSuiteBinding"
},
"import_configs": [
{
// Currencies
"master_data_name": "NS_SB1_Currency_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "getAll",
"method_args": [
{
"_ns_type": "GetAllRecord",
"recordType": "currency"
}
]
}
}

// … see below for all import config examples
]
}

Consult the other configurations below for more real-world examples.

Accounts

info

Requires 'Lists -> Accounts' permissions.

{
"master_data_name": "NS_SB1_Account_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "AccountSearchBasic"
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
}
}

Currencies

info

Requires 'Lists -> Currency' permissions.

{
"master_data_name": "NS_SB1_Currency_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "getAll",
"method_args": [
{
"_ns_type": "GetAllRecord",
"recordType": "currency"
}
]
}
}

Customers

info

Requires 'Lists -> Customers' permissions.

{
"payload": {
"method_args": [
{
"_ns_type": "CustomerSearchBasic",
"isInactive": {
"searchValue": false
}
}
],
"method_name": "search",
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
},
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"master_data_name": "NS_SB1_Customer_v1"
}

Inventory items

{
"master_data_name": "NS_SB1_InventoryItem_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "ItemSearchBasic",
"type": {
"searchValue": "_inventoryItem",
"operator": "anyOf"
},
"isInactive": {
"searchValue": false
},
"lastModifiedDate": {
"operator": "onOrAfter",
"searchValue": "{last_modified_date}"
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
}
}

Item Receipts (GRNs)

{
"master_data_name": "NS_SB1_ItemReceipt_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "TransactionSearchBasic",
"type": {
"operator": "anyOf",
"searchValue": "_itemReceipt"
},
"lastModifiedDate": {
"operator": "onOrAfter",
"searchValue": "{last_modified_date}"
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
}
}

Locations

{
"master_data_name": "NS_SB1_Location_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "LocationSearchBasic"
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
}
}

Non-inventory items

{
"master_data_name": "NS_SB1_NonInventoryItem_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "ItemSearchBasic",
"type": {
"searchValue": "_nonInventoryItem",
"operator": "anyOf"
},
"isInactive": {
"searchValue": false
},
"lastModifiedDate": {
"operator": "onOrAfter",
"searchValue": "{last_modified_date}"
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
}
}

Purchase Orders

info

Requires 'Transactions → Purchase Order (View)' permissions.

{
"master_data_name": "NS_SB1_PurchaseOrder_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "TransactionSearchBasic",
"type": {
"searchValue": "_purchaseOrder",
"operator": "anyOf"
},
"lastModifiedDate": {
"operator": "onOrAfter",
"searchValue": "{last_modified_date}"
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
}
}

Sales tax items

{
"master_data_name": "NS_SB1_SalesTaxItem_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "SalesTaxItemSearchBasic"
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
}
}

Subsidiaries

info

Requires 'Lists -> Subsidiaries' permissions.

{
"master_data_name": "NS_SB1_Subsidiary_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "SubsidiarySearchBasic",
"isInactive": {
"searchValue": "false"
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
}
}

Vendors

info

Requires 'Lists -> Vendors' permissions.

{
"master_data_name": "NS_SB1_Vendor_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "VendorSearchBasic",
"isInactive": {
"searchValue": "false"
},
"lastModifiedDate": {
"operator": "onOrAfter",
"searchValue": "{last_modified_date}"
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
}
}

Vendor-Subsidiary Relationship

warning

Note that when working with this import, you might get the following error:

UNEXPECTED_ERROR: An unexpected error occurred. Error ID: m3hhy7qy186i564uw6ob4

To solve it, try removing method_headers.searchPreferences from your request. This is a solution recommended by NetSuite support. There is however no good explanation of why this happens.

{
"payload": {
"method_args": [
{
"_ns_type": "VendorSubsidiaryRelationshipSearchBasic"
}
],
"method_name": "search"
},
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"master_data_name": "NS_SB1_VendorSubsidiaryRelationship_v1"
}

Vendor Bills (Invoices)

{
"master_data_name": "NS_SB1_VendorBill_v1",
"async_settings": {
"retries": 5,
"max_run_time_s": 36000
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "TransactionSearchBasic",
"type": {
"searchValue": "_vendorBill",
"operator": "anyOf"
},
"lastModifiedDate": {
"operator": "onOrAfter",
"searchValue": "{last_modified_date}"
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
}
}

Async settings

Usually, all imports (as well as exports) will run in asynchronous mode, see:

{
"run_async": true
}

If you'd like to modify the async settings, you can do so using the following async_settings configuration:

{
"run_async": true,
"import_configs": [
{
"master_data_name": "NS_SB1_PurchaseOrder_v1",
"async_settings": {
"retries": 2, // max: 10
"max_run_time_s": 7200 // 2 hours default, min: 60 (1 minute), max: 36000 (10 hours)
"valid_for_s": 43200 // 12 hours default, min: 300 (5 minutes), max: 172800 (2 days)
},
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "TransactionSearchBasic",
"type": {
"searchValue": "_purchaseOrder",
"operator": "anyOf"
}
}
]
}
}
]
}

Note that this configuration must be applied to all relevant import configs. Each config can even have a different timeouts and retries.

Importing individual records

Sometimes, it can be handy to import just one specific record:

{
"run_async": true,
"import_configs": [
{
"payload": {
"method_name": "search",
"method_args": [
{
"type": {
"operator": "anyOf",
"searchValue": "_purchaseOrder"
},
"tranId": {
"operator": "is",
"searchValue": "PO-45512"
},
"_ns_type": "TransactionSearchBasic"
}
],
"method_headers": {
"searchPreferences": {
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
},
"async_settings": {
"retries": 5
},
"master_data_name": "NS_SB1_PurchaseOrder_v1"
}
],
"netsuite_settings": {
// …
}
}

Using TransactionSearchAdvanced can be beneficial if we want to select which fields should be fetched from NetSuite (to lower the payload size as well as data storage requirements). Additionally, it can be useful to fetch additional columns such as createdFromJoin or applyingTransactionJoin and similar.

info

Advanced transaction search requires 'Transactions → Find Transaction' permission.

TransactionSearchAdvanced requires two main fields: criteria (to specify the actual search) and columns (to specify what columns should be returned). It is also important to set returnSearchColumns to true and finally advanced_search_internal_id_jmespath to define unique identifier for the basic record:

{
"run_async": false,
"import_configs": [
{
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "TransactionSearchAdvanced",
"criteria": {
"_ns_type": "TransactionSearch",
"basic": {
"_ns_type": "TransactionSearchBasic",
"type": {
"operator": "anyOf",
"searchValue": "_purchaseOrder"
},
"dateCreated": {
"operator": "onOrAfter",
"searchValue": "2024-01-01T00:00:00Z"
}
}
},
"columns": {
"_ns_type": "TransactionSearchRow",
"basic": {
"_ns_type": "TransactionSearchRowBasic",
"tranId": {},
"tranDate": {},
"internalId": {},
"externalId": {},
"recordType": {},
"dateCreated": {},
"lastModifiedDate": {}
},
"applyingTransactionJoin": {
"_ns_type": "TransactionSearchRowBasic",
"tranId": {},
"tranDate": {},
"internalId": {},
"externalId": {},
"recordType": {},
"dateCreated": {},
"lastModifiedDate": {}
}
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": true
}
}
},
"master_data_name": "NS_SB1_PurchaseOrder_v1",
"advanced_search_internal_id_jmespath": "basic.internalId[0].searchValue.internalId"
}
],
"netsuite_settings": {
// …
}
}

By default, the advanced search returns one record for each line item. In case we'd not care about the line items, we can change the search behavior to return one line per main line record by configuring criteria.basic.mainLine (see Main Line in NetSuite):

{
"_ns_type": "TransactionSearchAdvanced",
"columns": {
"_ns_type": "TransactionSearchRow",
"basic": {
// …
}
},
"criteria": {
"_ns_type": "TransactionSearch",
"basic": {
"_ns_type": "TransactionSearchBasic",
"mainLine": {
"searchValue": true
}
// …
}
}
}

Initial full data imports

warning

Rossum's team of Solution Architects is typically needed for large NetSuite imports and recoveries. Consider contacting Rossum Sales or Rossum Support team if you need help.

When creating a new organization, the Master Data Hub collections are empty and need to be imported from NetSuite. The most naive approach is to simply run the differential import from above which will on the first run import everything. This is because when the collections are empty, the last_modified_date will default to January 1st, 1970 (effectively resulting in a full import).

However, initial imports are typically very large and can take several days when ran sequentially. It's expected that the initial imports can fail during this period. Moreover, the maximum runtime of import jobs is currently 10 hours. The following section describes how to deal with such failures and how to approach initial imports in a less naive and more controlled way.

tip

Consider whether full dataset import is necessary. It might be enough to pull the last year only, for example.

All imported records typically have sorting specified. For example, all transactions are typically sorted by "Date Created", see: https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N3518731.html

We can leverage this default sorting and partition the initial imports to years (so that we can download several years in parallel):

{
"import_configs": [
{
// Download Purchase Orders for year 2022:
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "TransactionSearchBasic",
"type": {
"operator": "anyOf",
"searchValue": "_purchaseOrder"
},
"dateCreated": {
"operator": "within",
"searchValue": "2022-01-01T00:00:00Z",
"searchValue2": "2023-01-01T00:00:00Z"
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
},
"master_data_name": "NS_SB1_PurchaseOrder_v1"
},
{
// Download Purchase Orders for year 2023:
"payload": {
"method_name": "search",
"method_args": [
{
"_ns_type": "TransactionSearchBasic",
"type": {
"operator": "anyOf",
"searchValue": "_purchaseOrder"
},
"dateCreated": {
"operator": "within",
"searchValue": "2023-01-01T00:00:00Z",
"searchValue2": "2024-01-01T00:00:00Z"
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
},
"master_data_name": "NS_SB1_PurchaseOrder_v1"
},
{
// Download Purchase Orders for the rest of the years:
"payload": {
"method_name": "search",
"method_args": [
{
"type": {
"operator": "anyOf",
"searchValue": "_purchaseOrder"
},
"_ns_type": "TransactionSearchBasic",
"dateCreated": {
"operator": "onOrAfter",
"searchValue": "2024-01-01T00:00:00Z"
}
}
],
"method_headers": {
"searchPreferences": {
"pageSize": 100,
"bodyFieldsOnly": false,
"returnSearchColumns": false
}
}
},
"master_data_name": "NS_SB1_PurchaseOrder_v1"
}
]
}

It is necessary to observe whether all the partitions were imported successfully. In case they were not (for example some network issue cause the import jobs to fail), we can adjust the within window to ignore the already imported dates and restart the import. To check the latest available date in the partition, you can use the following MongoDB query:

warning

Confusingly, NetSuite returns createdDate field but the SOAP API exposes dateCreated search argument instead!

{
"aggregate": [
{
"$match": {
"createdDate": {
"$gte": { "$date": "2024-01-01T00:00:00Z" },
"$lte": { "$date": "2025-01-01T00:00:00Z" }
}
}
},
{ "$sort": { "createdDate": -1 } },
{ "$limit": 3 },
{ "$project": { "createdDate": 1, "itemList": 1 } }
]
}

After the successful import, it is a good idea to run differential import (using lastModifiedDate) for the period during which we were performing the initial migration (to synchronize records that were updated in the meantime):

{
"lastModifiedDate": {
"operator": "onOrAfter",
"searchValue": "__date of the full import start__" // replace with ISO date format
}
}

And finally, it is possible to switch to differential imports only:

{
"lastModifiedDate": {
"operator": "onOrAfter",
"searchValue": "{last_modified_date}"
}
}